The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
60 Days Moneyback Guarantee
All of our shared hosting and reseller solutions are backed by a 60 day money back guarantee....
Views: 722
Can I receive a printable invoice for my records?
Yes, our billing system allows you to view and print your invoices as you choose. All of these...
Views: 479
Do you accept cheques as payment?
Yes we do accept cheques as payment method. It may take 7-14 days to process orders paid with...
Views: 891
Do you accept Paypal payments
Yes, we accept PayPal as a form of payment. You can choose between two types of PayPal options...
Views: 834
How do i cancel my account?
Submit a ticket to our Billing Darpartment with the following information:
Your hosting account...
Views: 469
How do I order more disk space or monthly transfer?
You can order some extra disk space and/or monthly transfer by submitting a ticket to the Billing...
Views: 483
How do I update my billing information?
In order to update your billing information you must login to our Billing System and click on...
Views: 512
How do I upgrade my hosting account?
In order to have your plan upgraded, you can fill out an upgrade plan form from our Billing...
Views: 467
I got incorrectly billed! What now?
If you believe that you have been incorrectly billed for our services, then simply submit a...
Views: 452
What happens if my site breaks your policies?
Your account will be suspended immediately and you will be contacted about the incident. If this...
Views: 429