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I have seen cheaper webhosting, why should I choose you?
Don't be fooled by other web hosting companies claiming to give you quality features for a...
Views: 381
Is tax currently included in your monthly or yearly prices?
No we do not charge you tax on top of the prices quoted on our website.
Views: 417
Are there any hidden costs or setup fees?
No, there are no hidden costs or setup fees associated with our hosting plans.
Views: 440
Can I order even though I am not in the UK?
Yes, you can still order with us. We can host all international domain names and also we accept...
Views: 395
Can I password protect directories?
Yes you can password protect directory's within cPanel.
Views: 384
Can I setup my own cron jobs?
Yes, you may setup your own cron jobs from within the crontab button in your control panel.
Views: 446
Can I upgrade my plan at anytime and how does it work?
Yes, in order to have your plan upgraded just submit a ticket to our Technical Support Department...
Views: 384
Can I use hosting for Warez, Appz, Serials, or other illegal material?
Absolutely NOT! If we find them in your directory or links to them, your entire account will be...
Views: 397
Can you move my site over from previous host?
We do offer site transfer services free of charge, however you previous host must be using...
Views: 407
Do you allow adult-themed websites?
No we donot currently allow adult websites.
Views: 393
Do you allow IRC or eggdrop bots?
No! Due to the abuse associated with IRC bots and eggdrops they are banned.
Views: 391
Do you allow the uploading of Legal MP3's?
Yes, so long as the material is not illegal or copyrighted.
Views: 372
Do you allow website to advertise commercially?
Yes, we allow sites to have commercial advertisements.
Views: 399
Do you currently support PHP, MySQL and/or Perl?
Yes, all of our servers fully support PHP, MySQL and Perl.
Views: 381
Do you make daily and weekly backups?
Yes, we make weekly backups of each account on all servers.
*Note: We strongly suggest that...
Views: 444
Do you offer a money back guarantee?
All of our shared and reseller hosting plans come with an unconditional guarantee. If you are not...
Views: 363
Do you offer domain registration services?
Yes we do, you can register a domain name with us for as low as £6.79/per year.
Views: 397
Do you offer Fantastico?
Yes, fantastico is enabled on all accounts by default.
Views: 389
Do you offer phone support?
No, at this time.. We prefer that all support questions be sent to us via our ticket system....
Views: 385
Do you offer Telnet or Shell access?
Due to security reasons we are no longer offering these services to any customer.
Views: 401
Do you offer Windows-Based hosting?
Unfortunately we do not offer Windows-based hosting services at this time, we only support...
Views: 380
Do your servers support Server Side Includes (SSI)?
Server Side
Includes (SSI) is enabled on all of our servers. You just need to be
sure that you...
Views: 404
How long will it take for my account to be active?
Your web hosting account will be activated immediately upon receiving your payment, and we will...
Views: 374
How much is extra space and monthly transfer?
If you require additional disk space and/or monthly transfer, you will need to upgrade your...
Views: 405
What control panel do you use and do you provide a demo?
All of our shared hosting packages come equipped with cPanel, one of the most popular control...
Views: 361
What currency are your prices/fees in?
All of our prices/fees are in GBP (Great British Pound)
Views: 448
What domain extensions do you support?
We support all domain name extensions from around the world, over 250 including the new .biz!
Views: 392
What forms of payment do you accept?
We currently accept Visa, Mastercard, Discover, American...
Views: 391
What happens if my site exceed my alloted bandwidth?
You will receive an automatic e-mail message warning you that you have reached 80% of your...
Views: 416
What software runs on your servers?
We run the latest stable versions of CentOS with the latest stable build of Apache, PHP, mySQL,...
Views: 402
What type of databases do you offer?
We offer only MySQL databases to our clients.
Views: 383
What type of Technical Support do you provide?
We will help all customers with any issues they have with their hosting. We provide 24/7...
Views: 445
Where is your Terms of Service (TOS) located?
You may view and read through our Terms of Service by clicking on the link below:...
Views: 393
Why don't you offer unlimited monthly transfer?
There is no such
thing as unlimited monthly transfer. Any company that promises you unlimited...
Views: 380
Will my information be shared or resold?
Absolutely NOT, Quicklyweb will never break our privacy policy and give out any information about...
Views: 396
Will you place advertisements on my website?
No, we will NEVER place any advertisements on your website.
Views: 382